Frequently Asked Questions
Everything you need to know about bringing harmony to your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small home decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all ShaolinMart furniture and lighting fixtures come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your ShaolinMart account dashboard.
Are your materials sustainably sourced?
We are committed to mindful living. 80% of our wooden furniture is crafted from FSC-certified timber, and we prioritize eco-friendly textiles and low-VOC finishes in our production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.